1.　Personality traits, values or intelligence must be inferred from behavior. True　　　　False 2.　The context and style of a leader’s behavior are also factors that affect their ability to build teams. True　　　　False 3.　The study of authentic leadership has gained momentum recently because of the belief that enhancing self-awareness can people in organizations find more meaning and connection at work. True　　　　False 4.　There is a universal set of leader behaviors always associated with leadership success. True　　　　False 5.　Leaders ultimately must be judged on the basis of a framework of values, not just in terms of their effectiveness. True　　　　False 6.　Most managers exhibiting derailment behavioral patterns are aware of the negative impact they have on others. True　　　　False 7.　Power refers to actual behaviors used by one person to influence another. True　　　　False 8.　Servant leadership puts the emphasis upon listening effectively to others. True　　　　False 9.　The roots of the Great Man theory can be traced back to the early 1900s, when many leadership researchers and the popular press maintained that leaders and followers were essentially the same. True　　　　False 10.　Coercive power is the potential to influence others through the administration of negative sanctions. True　　　　False 11.　The term “personality” reflects a simple description of the person in the eyes of others. True　　　　False 12.　White peers and subordinates generally gave about the same level of ratings for both black and white peers and bosses. True　　　　False 13.　Analytic intelligence is general problem-solving ability and can be assessed using standardized mental abilities tests. True　　　　False 14.　All behavior is under conscious control. True　　　　False 15.　Leaders usually can exert more power during periods of relative calm than during a crisis. True　　　　False 16.　Choice of clothing can affect one’s power and influence. True　　　　False 17.　Stress is often defined as the result of conflicts with superiors or the apprehension associated with performance evaluation. True　　　　False 18.　Expert power involves the authority granted by the organization to the leader in order to influence others. True　　　　False 19.　Emotional intelligence can seldom be developed. True　　　　False 20.　Leaders and followers use development plans as a road map for changing their own behaviors. True　　　　False 21.　Instruments providing 360-degree feedback to managers are particularly useful for leadership development. True　　　　False 22.　The GLOBE project has demonstrated that there are no leader characteristics that are valued positively in some cultures but negatively in others. True　　　　False 23.　Influence is the degree of change in a target person’s attitudes, values, beliefs or behaviors. True　　　　False 24.　In the postconventional level of moral development, the criteria are based on gaining others’ approval. True　　　　False 25.　The three components of community leadership include mobilization, framing and building social capital. True　　　　False 26.　Values play a very small role in conflict between groups. True　　　　False 27.　Thinking styles are not abilities per se, but are preferred ways for using the abilities one has. True　　　　False 28.　Influence tactics refer to one person’s actual behaviors designed to change another person’s attitudes, beliefs, values or behaviors. True　　　　False 29.　Analytic intelligence is much more concerned with knowledge and experience than practical intelligence. True　　　　False 30.　Smart but inexperienced leaders were more effective in stressful situations than less intelligent, experienced leaders. True　　　　False 31.　The dark-side traits are usually apparent when leaders are attending to their public image. True　　　　False 32.　Leaders with strong affiliation values enjoy analyzing data to get at the truth. True　　　　False 33.　Reward power is the ability to control benefits and desired resources. True　　　　False 34.　Leadership practitioners have a tendency to concentrate on coaching their solid or top followers. True　　　　False 35.　The strength of the relationship between personality traits and leadership effectiveness is often inversely related to the relative strength of the situation. True　　　　False 36.　Those who derive a sense of satisfaction from influencing others are said to have a high need for affiliation. True　　　　False 37.　Gen Xers tend to be more committed to a specific organization than to their vocation. True　　　　False 38.　Leaders who make Theory Y assumptions believe workers are self-motivated. True　　　　False 39.　Leaders with legitimate power have the widest array of influence tactics available to them. True　　　　False 40.　It has been said that the idea of a generational gap in values may be more popular culture than good social science. True　　　　False 41.　Role plays and videotape are used extensively during informal coaching sessions. True　　　　False 42.　The Leader Behavior Description Questionnaire was developed by Ohio State University researchers. True　　　　False 43.　Ethical problems are almost inherent in systems designed to measure performance. True　　　　False 44.　Having a more open office reflects, but does not affect, power differentials between people. True　　　　False 45.　Referent power is the potential influence one has due to the strength of the relationship between the leader and the followers. True　　　　False 46.　Researchers at the University of Michigan considered job-centered and employee-centered behaviors to be at opposite ends of a single continuum of leadership behavior. True　　　　False 47.　Teams with higher levels of cohesiveness are more creative than teams that do not get along. True　　　　False 48.　The most salient aspect of any culture typically involves behavior. True　　　　False 49.　The primary role of leaders is not so much to be creative themselves as to build an environment where others can be creative. True　　　　False 50.　Values play a key role in what data leaders review and how they define problems. True　　　　False 51.　Behavioral manifestations of personality traits are often exhibited with conscious thought. True　　　　False 52.　One’s ability to reason about hypothetical moral issues is an assurance that one will act morally. True　　　　False 53.　A leader is in the best position to use “hard” influence tactics such as legitimizing and pressure tactics after developing a strong base of referent power. True　　　　False 54.　The Nexter generation will revive the ideal of the common man, whose virtue is defined less by self than by a collegial center of gravity. True　　　　False 55.　The need for power has been found to be positively related to all the following leadership effectiveness criteria, except A.　Success of nontechnical managers B.　Success of technical managers C.　Managers’ performance ratings D.　Managers’ promotion rates 56.　A person’s all-around effectiveness in activities directed by thought is called A.　Motivation B.　Intelligence C.　Perception D.　Cognition 57.　A leader who has developed close interpersonal relationships with followers generally uses his or her _____ power to influence them. A.　Legitimate B.　Referent C.　Coercive D.　Reward 58.　The two dimensions of the Leadership Grid are A.　Communication and listening B.　Concern for people and concern for production C.　Known to others and known to oneself D.　Introversion-extroversion and thinking-perceiving 59.　Which of the following statements concerning 360-degree feedback systems is false? A.　Companies that used 360-degree feedback systems had a 10.6 percent decrease in shareholder value B.　Most 360-degree feedback systems are designed to make comparisons between people C.　360-degree feedback are data based and provide good development feedback D.　It provides insight into self-perceptions and others’ perceptions of leadership skills 60.　Individuals higher in surgency A.　Prefer to work by themselves B.　Are not interested in competing with others C.　Have relatively little interest in influencing others D.　Appear self-confident 61.　Constructs representing generalized behaviors or states of affairs that are considered by the individual to be important are A.　Goals B.　Values C.　Benefits D.　Services 62.　The ability to produce work that is both novel and useful is called A.　Practical intelligence B.　Social intelligence C.　Analytic intelligence D.　Creative intelligence 63.　These managerial types have gained insight into their dark-side traits and have found ways to negate their debilitating effects on followers. A.　Competent Managers B.　Results Only Managers C.　Cheerleaders D.　In Name Only Managers 64.　The generation of workers born after 1980 are called the A.　Gen Xers B.　Nexters C.　Baby Boomers D.　Veterans 65.　Which of the following is an intrinsic reward? A.　Compensation B.　Praise C.　Personal growth D.　Time off 66.　Creative people are most likely to focus on A.　The need to meet deadlines B.　Impressing others C.　Making money D.　Solving the problem at hand 67.　According to research done using the Hogan Personality Inventory, the best predictor of a leadership job offer after an interview and successful completion of an overseas leadership assignment is A.　Surgency B.　Agreeableness C.　Openness to experience D.　Dependability 68.　In this step of informal coaching, leaders determine what drives their followers and where they want to go with their careers. A.　Forging a partnership B.　Inspire commitment C.　Growing skills D.　Promote persistence 69.　_____ power is a function of the amount of knowledge one possesses relative to the rest of the members of a group. A.　Reward B.　Referent C.　Coercive D.　Expert 70.　In comparison with other managerial types, Competent Managers have A.　Moderate levels of dependability B.　Lower scores on surgency trait measures C.　Extremely high levels of agreeableness D.　Lower adjustment scores 71.　The ability to control others through the fear of punishment or the loss of valued outcomes is A.　Expert power B.　Reward power C.　Legitimate power D.　Coercive power 72.　What is the ultimate test of a servant leader’s work? A.　Whether they understand others’ feelings and perspectives B.　Whether it s re-create a sense of community among people C.　Whether they can influence others through their persuasiveness D.　Whether those served develop toward being more responsible and competent individuals 73.　Leaders with strong _____ values enjoy competition, being seen as influential and drive hard to make an impact. A.　Recognition B.　Altruistic C.　Power D.　Hedonism 74.　Community leaders A.　Have positional power B.　Can get tasks accomplished C.　Tend to have fewer resources D.　Can discipline followers who do not adhere to organizational norms 75.　Building social capital A.　s a community decide what needs to be done B.　Is the power of relationships shared between individuals C.　Is engaging a critical mass to take action to achieve a specific outcome D.　s a group decide how something needs to be done 76.　This occurs when agents ask targets to participate in planning an activity. A.　Rational persuasion B.　Ingratiation C.　Consultation D.　Personal appeal 77.　Mobilization is about A.　Allowing individuals to make choices about what they can purchase B.　Maintaining relationships that allow people to work together in a community across their differences C.　ing a group recognize and define its opportunities and issues in ways that result in effective action D.　Strategic, planned purposeful activity to achieve clearly defined outcomes 78.　”I remain calm in pressure situations.” This behavioral aspect corresponds to which FFM personality dimension? A.　Openness to Experience B.　Adjustment C.　Dependability D.　Agreeableness 79.　This occurs when the organization assigns a relatively inexperienced but high-potential leader to one of the top executives in the company. A.　Informal coaching B.　Informal mentoring C.　Formal coaching D.　Formal mentoring 80.　Followers are more likely to use _____ power to change their leader’s behavior if they have a relatively high amount of referent power with their fellow co-workers. A.　Reward B.　Coercive C.　Legitimate D.　Expert 81.　Often leaders will need to find ways to resolve a problem if bureaucratic rules are invoked by followers. If this is the case, then the followers will have successfully used _____ power to influence their leader. A.　Legitimate B.　Coercive C.　Referent D.　Reward 82.　Coalition tactics A.　Are used when agents seek the aid of others to influence the target B.　Occur when agents ask targets to participate in planning an activity C.　Occur when the agent attempts to get you in a good mood before making a request D.　Are used when agents ask another to do a favor out of friendship 83.　In the preconventional level of moral development, the criteria for moral behavior A.　Are based primarily on self-interest B.　Are based primarily on gaining others’ approval C.　Are based on universal, abstract principles D.　Are based primarily on behaving conventionally 84.　The leadership competency of ing a group or community recognize and define its opportunities and issues in ways that result in effective action is A.　Framing B.　Building social capital C.　Mobilization D.　Interaction facilitation 85.　Students in a school for the mentally challenged did very poorly on standardized tests yet consistently found ways to defeat the school’s elaborate security system. In this situation the students possessed a relatively high level of A.　Social intelligence B.　Analytic intelligence C.　Practical intelligence D.　Creative intelligence 86.　Sigmund Freud believed that the intrapsychic tensions among the id, ego and _____ caused one to behave in characteristic ways even if the real motives behind the behaviors were unknown to the person. A.　Superego B.　Alter ego C.　Conscience D.　Mind 87.　_____ is exercised in the service of higher goals to others or organizations and often involves self-sacrifice toward those ends. A.　Influence B.　Personalized power C.　Socialized power D.　Influence tactics 88.　Which of these refers to how much a leader is friendly and supportive toward subordinates? A.　Goal emphasis B.　Consideration C.　Initiating structure D.　Work facilitation 89.　Leaders who pull people together on the basis of shared beliefs and a common sense of organizational purpose and belonging A.　Are consistent B.　Demonstrate empathy C.　Have a compelling vision D.　Have a strong integrity 90.　Research findings by French and Raven generally indicates that leaders who relied primarily on _____ and _____ power had subordinates who were more motivated and satisfied, were absent less and performed better. A.　Referent; expert B.　Coercive; referent C.　Expert; reward D.　Reward; legitimate 91.　Derailed managers exhibiting the derailment pattern that has to do with an inability to build relationships with coworkers are characterized by which of the following? A.　Failure to staff effectively B.　Organizational isolation C.　Lack of hard work D.　Difficulty making strategic transitions 92.　These managerial types typically have lower scores on surgency trait measures. A.　Competent managers B.　In Name Only managers C.　Results Only managers D.　Cheerleaders 93.　In general, researchers have reported that subordinates are more satisfied when A.　Leaders monitored results B.　Leaders set clear goals C.　Leaders exhibit a high level of consideration D.　Leaders explained what followers were to do 94.　As a group, this generation of workers tends to be technologically savvy, independent and skeptical of institutions and hierarchy. A.　The Nexters B.　The Veterans C.　The Baby Boomers D.　The Gen Xers 95.　Influence is A.　The potential to influence others B.　The capacity to produce effects on others C.　The degree of actual change in a target person’s values D.　Attributed to others on the basis of influence tactics they use 96.　What is traditionally viewed as creativity and are skills that people recognize novel patterns or connections? A.　Practical intelligence B.　Analytic intelligence C.　Synthetic ability D.　Intrinsic motivation 97.　Which of the following refers to one person’s actual behaviors designed to change another person’s attitudes, beliefs, values or behaviors? A.　Power B.　Influence C.　Authority D.　Influence tactics 98.　Which of the following is not a source for 360-degree feedback? A.　Peers B.　Self C.　Customers D.　Direct reports 99.　Which of the following statements is true? A.　The head of an organization is always a true leader B.　Legitimate authority and leadership are similar C.　Holding a position and being a leader are synonymous D.　Effective leaders intuitively realize they need more than legitimate power to be successful 100.　Power A.　Is the capacity to cause change B.　Always needs to be exercised to have its effect C.　Is the degree of actual change D.　Is always directly observed 101.　”Because of their narcissistic tendencies, these leaders often get quite a bit done. But their feelings of entitlement and inability to learn from experience often results in trails of bruised followers.” Which dark-side personality trait is defined by this statement? A.　Bold B.　Excitable C.　Skeptical D.　Cautious 102.　Policemen giving tickets for speeding is an example of A.　Legitimate power B.　Reward power C.　Coercive power D.　Expert power 103.　Moral reasoning refers to A.　The process leaders use to make decisions about values and ethics B.　The espoused values of individuals C.　The morality of individuals per se D.　The process leaders use to make decisions about ethical and unethical behaviors 104.　These managerial types have the highest adjustment scores. A.　Cheerleaders B.　Competent Managers C.　Results Only Managers D.　In Name Only Managers 105.　Behaviors concerned with motivating subordinates to accomplish the task at hand are called A.　Interaction facilitation behaviors B.　Work facilitation behaviors C.　Goal emphasis behaviors D.　Leader support behaviors 106.　Goal emphasis and work facilitation relate to which of the following leadership behavior dimensions? A.　Job-centered B.　Employee-centered C.　Coaching D.　Mentoring 107.　Relationships that lack trust are characterized by self-protective efforts to control and verify each other’s behavior. This relates to which organizational level of principle-centered leadership? A.　Interpersonal B.　Personal C.　Managerial D.　Organizational 108.　’Adequate organization performance is possible through balancing the necessity to get work out while maintaining morale of people at a satisfactory level.’ In terms of the Leadership Grid, what leadership orientation does this signify? A.　Team management B.　Country Club management C.　Impoverished management D.　Middle-of-the-road management 109.　Dutiful leaders A.　Tend to blame others for their mistakes B.　Frustrate and disempower their staffs through micro-management C.　Deal with stress by sucking up to superiors D.　Are unconcerned about the welfare of their staff 110.　Which dark-side personality trait is often associated with extremely high dependability scores? A.　Excitable B.　Diligent C.　Skeptical D.　Colorful 111.　_____ involves reinterpreting otherwise immoral behavior in terms of a higher purpose. A.　Advantageous comparison B.　Moral justification C.　Displacement of responsibility D.　Euphemistic labeling 112.　The veterans A.　Grew up during the era of the Watergate scandal B.　Have been a stabilizing force in organizations for decades C.　Work to live rather than live to work D.　Have little respect for and less interest in leaders 113.　Leaders following the authentic leadership approach A.　Put on a different act with different audiences B.　Have realistic self-perceptions C.　Do whatever it takes to assure that things run smoothly D.　Have misperceptions of self 114.　When a minister makes an impassioned plea to members of his congregation about the good works which could be accomplished if a proposed addition to the church were built, he is A.　Making a personal appeal B.　Making an inspirational appeal C.　Making a rational persuasion D.　Using ingratiation 115.　Competencies concerned with analyzing issues, making decisions, financial savvy and strategic thinking constitute the A.　Intrapersonal skills category B.　Leadership skills category C.　Interpersonal skills category D.　Business skills category 116.　Leaders high in initiating structure engage in A.　Monitoring subordinates’ performance levels B.　Speaking up for subordinates’ interests C.　Caring about subordinates’ personal situations D.　Showing appreciation for subordinates’ work 117.　Theory Y reflects a view that most people A.　Need to be coaxed to work productively B.　Are not naturally motivated to work C.　Need to be coerced to work productively D.　Are intrinsically motivated by their work 118.　Which set of leaders will perform best under stressful conditions? A.　Leaders with less experience B.　Leaders with more experience C.　Leaders with less intelligence D.　Leaders with more intelligence 119.　Work facilitation behaviors deal with A.　Leaders acquiring and allocating resources B.　Leaders motivating subordinates to accomplish the task at hand C.　Leaders showing concern for subordinates D.　Leaders minimizing conflicts among followers 120.　Managers with this orientation rely heavily on coercive, external-control methods to motivate workers such as punishments and threats. A.　Theory X B.　Theory Y C.　Veterans D.　Baby Boomers 121.　Which of the following underlies the derailment pattern of the inability of managers to lead and build a team? A.　The presence of dark side traits B.　Inadequate distribution channels C.　Poor decisions concerning which products to develop D.　Lying about business results 122.　What do leaders with strong recognition values value the most? A.　Achievement B.　Fame C.　Meeting new people D.　Moral rules 123.　These skills and behaviors do not involve interacting with others and are among the most difficult to change. A.　Intrapersonal B.　Interpersonal C.　Leadership D.　Business 124.　Leaders who demonstrate empathy with us A.　Pull people together on the basis of shared beliefs B.　Show they understand the world as we see and experience it C.　Have common sense of organizational purpose and belonging D.　Demonstrate their commitment to higher principles through their actions 125.　The personality dimension of openness to experience is also known as A.　Conscientiousness B.　Self-control C.　Intellectance D.　Empathy 126.　Leaders with these values are motivated by pleasure, variety and excitement and can often be found in the entertainment, hospitality, recreation, sports, sales or travel industries. A.　Tradition B.　Hedonism C.　Altruistic D.　Affiliation 127.　Leaders higher in adjustment tend to A.　Take mistakes personally B.　Become tense C.　Hide their emotions D.　Lose their temper when stressed 128.　Which of the following statements about 360-degree feedback systems is true? A.　360-degree feedback results affect behavioral change per se B.　360-degree feedback are the only sources of “how” feedback for leadership practitioners C.　360-degree feedback should be built around an organization’s competency model D.　It is mandatory for all leaders to receive 360-degree feedback 129.　Terrorists may call themselves “freedom fighters,” and firing someone may be referred to as “letting him go.” This is an example of A.　Moral justification B.　Diffusion of responsibility C.　Euphemistic labeling D.　Advantageous comparison 130.　Which of the following statements concerning power and influence is incorrect? A.　Effective leaders typically take advantage of all their sources of power B.　Leaders in well-functioning firms are not influenced by their subordinates C.　Leaders vary in the extent to which they share power with subordinates D.　Effective leaders generally work to increase their various power bases 131.　A salesperson’s good-natured or flattering banter with you before you make a decision about purchasing a product exemplifies A.　Rational persuasion B.　Consultation C.　Personal appeal D.　Ingratiation 132.　Lower prudence, higher openness to experience and higher surgency scores are related to A.　Intrinsic motivation B.　Personality factors C.　Analytic intelligence D.　Environmental factors 133.　People typically use legitimizing or pressure tactics when A.　They are at a disadvantage B.　An influencer has the upper hand C.　They expect resistance D.　Parties are relatively equal in power 134.　Which of the following statements concerning servant leadership is true? A.　The leader’s primary role is to do whatever it takes to assure that things run smoothly B.　It is derived from a bureaucratic view of organizations C.　It places emphasis upon listening effectively to others D.　It has commonly involved a very top-down and hierarchical approach to leadership 135.　When students respond positively to advice or requests from teachers who are well-liked and respected, it can be inferred that the teachers have A.　Expert power B.　Referent power C.　Legitimate power D.　Coercive power 136.　Film directors, musical conductors or marketing leaders are examples of leaders with strong A.　Affiliation values B.　Power values C.　Security values D.　Aesthetics values 137.　Many aspects of office arrangements can affect a leader’s or follower’s power. Which of the following statements is true in relation to this? A.　Specific seating arrangements at circular tables do not affect participants’ interactions B.　Rectangular tables facilitate communication C.　Individuals sitting at the ends of rectangular tables often wield more power D.　Rectangular tables minimize status differentials 138.　Seventy to eighty percent of the action steps in a development plan should be A.　Observation B.　Past experience C.　Job related D.　Acquiring new knowledge 139.　The insight component of the development pipeline concerned with A.　On-the-job experiences B.　Providing leaders accurate feedback on their strengths C.　Acquiring new knowledge and skills D.　Working on development goals that matter 140.　Which of the following pertains to the amount of time people take to prepare for an interview and their overall job performance and satisfaction? A.　Openness to experience B.　Agreeableness C.　Surgency

Name the type of music in the example: (a one word answer is fine) Is this an ensemble recording, or an individual solo? Describe the timbre of the music and, based on your listening, identify what type(s) of instrument(s) (aerophones, membranophones, etc.) you hear. Instruments such as those used in the recording are also called _______, on account of the material from which they are made. (a one word answer is fine) How does the tempo shift throughout the course of the performance? At times, the music involves performers to play interlocking parts to create rhythmically dense phrases. What is this technique called? Describe this technique/process. How would you label the performance’s phonic structure? In terms of this performance’s overall rhythmic structure, rhythmic emphasis is placed on the of the musical phrase. What is this type of structuring called? This performance has a very distinctive twinkle or shimmer to it. What causes this? Performances of this type of music often occur at temples or festivals of what religion? This type of music can also accompany a type of puppet theatre known as __________. (a one word answer is fine) Name the type of music in the example: (a one word answer is fine) Is this an individual solo performance or an ensemble? Describe the vocal timbre of this example. How are the words being sung? A person who performs this example is known as a(n) __________. (a one word answer is fine) The performer often extends the duration of particular syllables while changing notes. What is this style of ornamented singing called? Frequently heard in this example is the phrase “God is great”, albeit not in the English language. In what language is this example performed and what is this phrase? To which religion is this example associated? Where is such an example performed and what is its purpose? To this religion, is the example considered to be “music”? Why or why not? Name the type of music in the example: (a one word answer is fine) Describe the timbre of the music being played in this example. What type of instrument (aerophones, membranophones, etc.) can you hear being played? What sort of “toy” does this example sound like? The instruments in this example are known as __________, being constructed of many thin pieces of metal. (a one word answer is fine) There are two melodic parts being played in this example, the _________, the lead part played in the higher range, and the ________, a “following” part played in the lower range. (one word answers are fine) These two melodic parts are also played in different rhythmic meters. What is it called when such patterns in different rhythmic groupings are played simultaneously? Specifically, in what region and country is this type of music played? In what type of contexts is this music played? Is this instrument played by amateurs or skilled professionals? Why? Name the type of music in the example: (a one word answer is fine) Describe the timbre of the voices. The example involves only vocal performers, no instruments, which is known as __________. (a one word answer is fine) While choral music is common in the region from which this music example comes, what two elements suggest a European influence? What is the phonic structure of this example? This type of music was originally performed in large, communal meetinghouses known as ________. (a one word answer is fine) What could be the reason for the lack of musical instruments in this example? (think geography) Explain two ways in which the traditional style of this music was changed as a result of European colonialism. Name the type of music in the example: (a one word answer is fine) Describe the timbre of the music and, based on your listening, identify what types of instruments (aerophones, membranophones, etc.) you hear. The melodic instruments that are being played are called __________. (a one word answer is fine) Why do performances of this music often involve more than one of these particular instruments? What two types of drums are played in this type of music? This type of music often involves numerous melodic lines that start on different pitches, which is called ____________. At what type of occasions is this type of music typically played? How does the music contribute to the social relationships among its performing communities?

Week Two individual assignment, Quality Dimensions and Measures Table. inpatient and ambulatory or ancillary health care organizations. Hospitals as the inpatient and as the ancillary health care organization.) one inpatient health care organization and one ambulatory or ancillary health care organization.( as the inpatient and as the ancillary health care organization.) a 4-slide Microsoft® PowerPoint® presentation (the title and reference slides do not count towards the total slide count) with detailed speaker notes in which you compare each organization and their quality management performance as an organization. the following in your presentation: at least 1 peer-reviewed, scholarly, or similar references and your textbook to support your information. your presentation according to APA guidelines. the Assignment Files tab to submit your presentation.

Read through the below post and provide any on of the following: .Ask a probing question, substantiated with additional background information, evidence or research. · Share an insight from having read your colleagues’ postings, synthesizing the information to provide new perspectives. · Offer and support an alternative perspective using readings from the classroom or from your own research. · Validate an idea with your own experience and additional research. . Posting should be at least and require some information from the text, academically reviewed paper, some significant commentary that requires knowledge of the subject matter, a web link to an article or other source. If I become the manager of a restaurant which has high employee turnover, I will try to assess the reasons for employee turnover in the first place. I will start observing the behavior and consequences of employees in the restaurant. I will definitely keep an eye on the service and the ways the employees are following to serve the customers. I will also look for the employees who really work hard in all kinds of situations (Wood, 2019). Rather than discussing with anybody about my thoughts, I will definitely give some time for myself in observing the staff. Once I understand the situations in the restaurant, I will conduct a meeting and talk to the employees on any issues they have in the workplace. I will try to understand the problems from their point of view and try to solve them if they have a reliable solution. I will try to wrap up the employees with the restaurant before they decide on leaving the restaurant. If at all the situation is past my hands and some employee already decided to leave the restaurant, then I will try to have a friendly conversation with the employee to better understand the issues in the restaurant and the reasons why the employee have decided to leave this workplace. If there is a solution to keep up the employee, I will try to keep up the employee for the restaurant especially if he/she is a hardworking and dedicated kind of employee (Moltz, 2017). If not, I will take a note of his points and try to verify and change this for the better. Also, I will start an employee rewarding program which makes the employees work for better output. This kind of reward programs makes employees work better in a competitive mood for the benefit of the restaurant. All the employees will work hard for being the best employee and get rewarded. Also, it is important to be competitive in a highly competitive market. It is very important to pay the employees enough in the competition to the rivals in the industry. This makes the employees stay with us for a really long time. Moltz, B. (2017). . Retrieved from www.americanexpress.com: https://www.americanexpress.com/en-us/business/trends-and-insights/articles/7-secrets-to-keeping-your-employees-happy/ Wood, H. T. (2019). . Retrieved from smallbusiness.chron.com: https://smallbusiness.chron.com/reduce-restaurant-turnover-20699.html

Identify the case that you selected and give a brief summary. Would the crime described in your case study be categorized as expressive or instrumental or a dichotomy of the two. Explain your reasoning. What influencing factors may have contributed to the subject’s crime or criminal behavior? How might the subject have rationalized his or her behavior? Explain what may lead one person to commit a crime while another person with a similar background does not. Would you have behaved in a similar way? Why, or why not? Support your responses with evidence from the Learning Resources. http://www.unodc.org/ https://www.bjs.gov/index.cfm?ty=tp&tid=11