The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty.

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Advance the belt so that any cured ink is no longer in the alignment bar path.

Clear any foreign debris, such as dust, from between the encoder strip and the reader. See your browser’s documentation for specific instructions.

By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. Check both ends of the bar and both lifting assemblies user end fb5000 service end for any mechanical problems and correct any issues.

Clean any cured ink deposits from the belt.

Second view of service-end lifting assembly for the alignment bar. There is a build-up of of cured ink on the media belt. Detail of the service-end alignment bar lifting assembly. Touch the Up and Down buttons on the control panel to move the alignment bar up f500 down. How does HP install software and gather data?


Verify that the mechanical links between the bar and the actuator assembly are secure and not catching or binding on any other printer components. Product has been exchanged: Thus, the warranty has been removed from this product.

Compare the position of the alignment bar strip against the strips in the other lifting assemblies and reposition it as necessary.

Service-end view of lifting assemblies. See the following section for details on accessing the lift assemblies and components. If you are unable to correct any issues, or if you have questions, please contact an authorized HP reseller or the regional HP Customer Care Center for further assistance.

Europe, Middle East, Africa.

HP Scitex FB Industrial Printer Troubleshooting | HP® Customer Support

Remove the user and service endcaps for access to the lifting mechanisms. Ensure that the encoder strip 4 in Figure 3 is properly positioned in its holder. This page requires Javascript. Asia Pacific and Oceania.


HP Scitex FB500 Industrial Printer Troubleshooting

Remove the fasteners in both the service and user endcaps. The Virtual Agent is currently unavailable. Javascript is disabled in this browser. In Figures 3 and 4, the input roller assembly has been removed for clarity. Choose a different product series.

It h the product: How does HP install software and gather data? Select from the products you own. See your browser’s documentation for specific instructions. Any warranty support needed would be completed by the third party that sold the product. Accessing lift assemblies in HP Scitex FB and FB printers To inspect the alignment bar lifting mechanisms for any problems, the user and service endcaps must be removed for access.

This process can take several minutes depending on the number of warranties being checked.